Delivery and turnaround

We deliver goods from Odesa throughout the territory of Ukraine.

Shipping methods:

  • Nova Poshta (free delivery for orders over 5000 UAH).
  • Ukrposhta – shipping is only available with 100% prepayment.
  • Pickup at the address: Odesa, Rainbow Residential Area, Hranitna St., 1.

Delivery via Nova Poshta

Your order is delivered to the Nova Poshta branch you specified during checkout. After the goods arrive at the Nova Poshta branch, you will receive an SMS notification, after which you can collect your order (you must have a passport or driver's license).

Estimated delivery time: 1-3 days. You can track the location of your parcel using the tracking number (TTN).

Delivery cost:

  • For orders under 5000 UAH — according to Nova Poshta’s rates (on average, starting from 45 UAH).
  • For orders over 5000 UAH with 100% prepayment — free delivery!

Address delivery via Nova Poshta is also possible to the address you specified. If you cannot receive the order, the courier will transfer it to the nearest branch.

Delivery via Ukrposhta

FREE DELIVERY (for orders over 5000 UAH). We recommend paying for your order immediately after receiving the notification. Delivery time: 5-7 business days.

Courier delivery service

  • Delivery cost: from 50 UAH.
  • Delivery within Odesa: free for orders over 5000 UAH.

Pickup

You can pick up the goods at the address: Odesa, Rainbow Residential Area, Hranitna St., 1.

PAYMENT INFORMATION

  • To a PrivatBank card (details will be sent after order placement).
  • Cash on delivery — payment upon receipt at Nova Poshta.
  • Payment via the online payment service WayForPay.
  • Cash payment to the courier (only within Odesa).

WARRANTY

All goods are covered by the Law of Ukraine "On Consumer Protection".

Additional rules for exchange/return of goods

  • If the item does not fit in size or specifications — the shipping cost is covered by the buyer.
  • If the item has a defect — the shipping cost is covered by the online store "tacmed".
  • Refunds are made within 5 business days from the date of the claim submission.
  • For postal transfers — refunds are made within 10 business days.

QUALITY

100% quality and only brands from the USA and Ukraine (CAT Resources, North American Rescue, Sich, and others). Production of these brands may be carried out at manufacturing facilities in other countries (China, Indonesia, Madagascar, Vietnam, Malaysia, etc.).

PERSONAL DATA PROTECTION

Customer personal data is stored and processed in accordance with the Law of Ukraine "On Personal Data Protection". The online store may provide personal data to mobile operators to send SMS notifications regarding order status.